XWALLFilter for Microsoft Exchange 2010
Installation Guide and Release Notes
Copyright © 2017 Lakewood Communications
Last modified: February 27, 2017
Please read this document for
installation and release information about Lakewood Communication’s XWALLFilter
for Microsoft Exchange 2010. This document discusses the following topics:
XWALLFilter is an add-on product for DataEnter's XWall (edge e-mail firewall and antispam solution). XWALLFilter enhances XWall's capabilities in sites which run Microsoft Exchange Server. XWALLFilter provides XWall with native, server based support for the Microsoft Exchange Antispam API and Junk E-Mail folder.
XWALLFilter examines all anonymous SMTP email entering your Exchange server from XWall. If one of the various XWall firewall filters (subject, text, html, spf, bayes, heuristic, image, etc) has been triggered and the XWall option "Mark subject and move to Junk E-Mail folder" has been selected, XWALLFilter routes the message to each mailboxes "Junk E-mail" folder automatically. This allows the network manager to configure one or all of the XWall filters as "Mark subject and move to Junk E-Mail folder" and let each user have final control over what is and what is not considered SPAM.
XWALLFilter pays attention to the Exchange per-mailbox SAFE SENDERS and SAFE RECIPIENTS list (Can be accessed in either the full Outlook client under Tools->Options->Junk Email or in Outlook Web App under Options->Block or Allow). Any incoming email from addresses on the mailbox SAFE SENDERS list (or mailbox CONTACTS folder) is always placed in the INBOX and never placed in the user's JUNK E-MAIL folder. If the user finds good email in the JUNK E-MAIL folder, he or she can simply right click on the email in Outlook and select "Junk E-mail->Mark as NOT Junk" to have the address added to the mailbox SAFE SENDERS list and move the message back to Inbox in one simple operation.
XWALLFilter does not require users have the latest version of Outlook installed and may be used with any e-mail client since it runs upstream of clients on the Exchange server. If desired, users can simply use Outlook Web App without any e-mail client installed on the desktop.
are the preliminary system requirements for XWALLFilter for Exchange 2010:
1. DataEnter XWall 3.53+ suggested (version 3.48 or higher is required)
2. 10MB (megabytes) of hard disk space
3. Both Local Administrator and Exchange Organization Administrator Rights
4. Exchange 2010 with Hub transport role installed (Exchange 2010 SP1, SP2 or SP3)
5. Microsoft Windows Server 2008 x64 (w/SP2) or Windows Server 2008 R2 (with or without SP1), Small Business Server 2011 (with or without SP1) or Windows 2012 (Exchange 2010 SP3+ only)
6. In a multiple Exchange server environment, XWALLFilter should be licensed and installed on all Exchange Hub Transport Servers.
Installation Part-1 (Install XWALLFilter)
Note: This procedure should be completed on your server running Microsoft Exchange. In sites with a SINGLE Exchange Server, XWall and XWALLFilter may be run on the same server if desired.
Run the XWALLFilter installer and
follow the on-screen instructions.
Note: Previous versions of XWALLFilter are automatically upgraded. No server re-start is required for installation however some Exchange configurations may require that the Exchange Information Store service be re-started before XWALLFilter will function properly. If a service re-start is needed, you will be notified by the installer and you can perform this manually when appropriate for your site.
Installation Part-2 (License XWALLFilter)
Note: This procedure should be completed on the server running XWall. In sites with a SINGLE Exchange Server, XWall and XWALLFilter may be run on the same server if desired.
Note: For XWALLFilter ISP Edition please ignore this section and follow the instructions for license installation sent with your ISP edition license and skip to Installation Part-3 below.
Verify XWall is version 3.53 or
above by running the XWall administration utility (mbadmin.exe) and clicking
HELP->ABOUT. If you are running an older version, please upgrade before
continuing by downloading XWall from DataEnter (http://www.dataenter.co.at/download.asp)
and running the installer. During an upgrade, all XWall settings are preserved.
Enter the XWall Admin utility.
Select View-> XWALLFilter Exchange Junk E-Mail Folder Add-On and select
"Exchange with XWALLFilter installed". If you are running a
30-day trial of XWall, XWALLFilter is automatically licensed in full function
mode during XWall’s trial period and you may skip to Installation Part-3. If you
are running a licensed copy of XWall and have not yet purchased a license for
XWALLFilter or desire a fully functional 30-day trial, click the PURCHASE link.
Enter the XWall Admin utility,
Select Help->Licenses->XWALLFilter. If you already have an XWALLFilter
license key (string beginning with ‘D’ and ending with ‘W’, example:
“Duj+0YBiANp/oOVrUWERBEhK0iEsiPsgJBUOsGgapKAHnHtPhuUAxNwfdW”), paste it into
the field LICENSE. If you have an XWALLFilter serial number (string with
dashes, example: “F0D2F21E-CCB0-11D0-A316-00AA00688B10”, click the ACTIVATE
link on the bottom right. The activation web site will issue you a license key
to paste into the field LICENSE.
Note 1: During activation, be sure to select “XWALLFilter for Exchange 2010” in the field PRODUCT.
Note 2: Your XWALLFilter Serial Number and License Key are valuable and should be kept in a safe place for disaster recovery, maintenance renewals and product upgrades. Public disclosure or use on more servers than purchased will cause your license to be automatically disabled.
Also in the XWall Admin utility
under Help->Licenses->XWALLFilter, verify that a VALID email address is
entered under the field “LICENSE E-MAIL” and then click OK. The e-mail address
entered must be valid e-mail address for the Exchange Server on which
XWALLFilter is running.
5. XWall should automatically restart in a minute or two and you should see an entry in the application event log on the Exchange server on which XWALLFilter is installed confirming your license has been enabled. A properly licensed installation will show an event = 15, “XWALLFilter has been enabled”.
Installation Part-3 (Configure XWall)
Note: This procedure should be completed on the server running XWall. If you’re running XWall and XWALLFilter on the same server this is fully supported in single Exchange Server environments.
Enter the XWall Admin utility and
configure the filter action to "Mark subject and move to Junk E-Mail
folder" for those XWall filters (subject, text, html, spf, bayes,
heuristic, etc) you wish XWALLFilter to take action on.
2. If you don't want the subject line of filtered emails to be marked by XWall, simply set the subject marking strings to null in the XWall Admin utility under "View->Advanced Configuration->Mark Subject - 1/2".
VERY IMPORTANT: Close any open MMC
consoles and server/performance monitoring applications.
2. Run the XWALLFilter uninstall from the XWALLFilter
program group or from Control Panel->Add/Remove programs (Windows 2003
Server) or Control Panel->Programs and Features (Windows 2008 Server or
Small Business Server 2008).
Note 1: No server re-start is required for uninstall; however the uninstaller will perform the re-start of the Microsoft Exchange Transport service automatically.
Note 2: If during uninstall you experience repeated prompts “XWALLFilter is still loaded ...” and have closed all MMC consoles and monitoring applications, please temporarily stop the "Windows Management Instrumentation" service. If these steps fail to solve this problem, go to http://www.XWALLFilter.com, click on SUPPORT and we will be glad to help.
How to Upgrade XWALLFilter
Follow the "Installation Part-1" instructions for this new release. You may skip the “Installation Part-2 and “Installation Part-3” if you have previously licensed XWALLFilter and configured XWall.
the application event log on the Exchange server on which XWALLFilter is
installed, filtering for entries with Source = XWALLFilter to confirm the
product has been installed and is running properly. A properly licensed
installation will show an event = 15, “XWALLFilter has been enabled” since the
last time the Microsoft Exchange
Transport service was started. If this event is not present, you may force a
refresh of the XWALLFilter license by re-starting XWall.
the mailbox specific Exchange 2010 "Automatically Filter Junk E-mail"
option has been enabled by logging into the mailbox using Outlook Web App
(OWA), then select OPTIONS->Block or Allow, and verify the checkbox "Automatically filter
is checked. Note that this option is enabled automatically
if this mailbox user is using Microsoft Outlook 2003/2007/2010 in cached mode.
If your users are not using Outlook 2003/2007/2010 in cached mode, or are using
another email client (or an older version of Outlook), you have two options: a)
Enable this option manually in OWA on each affected mailbox as described above
or b) Run a script to enable this option on some or all of your mailboxes at
once. For option B, please download the file
"EnableJunkEmailFilter2010.zip" by following the link in your product
registration email. If you have not yet registered XWALLFilter, please go to http://www.XWALLFilter.com/registration.
you have re-started the Exchange
Information Store if you were requested to do so by the XWALLFilter installer.
You can verify if this is needed by reviewing the XWALLFilter
installation log available in C:\Program Files\XWALLFilter\XWALLFilter.log.
that XWall is delivering email to the Exchange Server that XWALLFilter is
that XWall is delivering the email to the Exchange Server that XWALLFilter is
installed on anonymously and not through an authenticated logon. XWALLFilter
assumes email delivered through an authenticated logon is trusted and is never
treated as SPAM.
6. Verify that a VALID email address is entered under the
field “LICENSE E-MAIL” in the XWall Admin utility under Help->Licenses->XWALLFilter.
The e-mail address entered must be valid e-mail address for the Exchange Server
on which XWALLFilter is running. NOTE: This step is NOT required for volume
licensed customers running XWALLFilter ISP Edition.
7. If the Exchange Edge Server Anti-Spam filters have
been installed (Check the Exchange Management Console under Organization
Configuration->Hub Transport->AntiSpam), make sure all filters except
“Content Filtering” are disabled by right-clicking on each and selecting
DISABLE. There is no reason to enable these filters since XWall is performing
filtering and having these filters enabled can interfere with communications
between XWall and the Exchange server. The Content Filter Agent may be left
enabled if desired without risk of interference.
that the Exchange server on which XWALLFilter is installed has the Hub
Transport role installed.
a brand new user and associated Exchange mailbox. Logon to the new mailbox
using Outlook Web App (OWA), then select OPTIONS->Block or Allow, and
confirm Junk email support is selected "Automatically filter
junk e-mail”. Send email to this new mailbox from an
external email account which is not on your XWall whitelist with a SUBJECT line
that is listed in XWall under Options->Blocking->Subject as being set to
“Mark subject and Move to Junk E-Mail folder”. Confirm that the email is routed
to the Junk E-Mail folder properly. If XWALLFilter works fine on this new
mailbox but not on some existing mailboxes, you may have rule corruption caused
by a migration or import of those mailboxes from PST files. Perform Microsoft
knowledgebase article ID 924297 on an existing mailbox that is broken to
confirm if you have this Exchange problem. After performing this knowledgebase
article, toggle the "Automatically filter junk e-mail” option in
Outlook Web App (OWA) OFF and then ON again before testing with an external
10. If these steps fail to solve your problem. Please go to http://www.XWALLFilter.com, click on SUPPORT and we will be glad to help.
Exchange 2010 SP3 Rollup 14 support, OpenSSL security updates. This release supports and has been tested with: 1) XWall version 3.53. 2) Third party Exchange 2010 native AntiVirus and third party add-on solutions released through February of 2017. 3) Exchange 2010, Exchange 2010 SP1, Exchange 2010 SP2 and Exchange 2010 SP3 under Windows 2008 x64 SP2 (Exchange 2010 SP1 required) and Windows 2008 R2 (with or without SP1) and Windows 2012 Server.
Please visit our SUPPORT section at: http://www.XWALLFilter.com or email email@example.com. If writing us about a problem, please include any relevant XWALLFilter event log entries from the application event log and the XWALLFilter installation log available in C:\Program Files\XWALLFilter\XWALLFilter.log.