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Testimonials
XWALLFilter is a no-brainer if you own XWall. The combined solution of XWall and XWALLFilter is the best value for a spam-filtering solution and rivals the best for filtering performance. XWALLFilter support is also top-notch, incomparable to the support most companies provide.
-- JJ Brantingham, IT Director Sebesta Blomberg
Title Simply stated, our goal is an unexcelled customer experience. We strive for this by first producing a quality product, then, if needed, providing you with incomparable technical support. We think this generates a loyal client base, large and small, local and worldwide. If our support team can't find the answer and it involves our product, we will take the lead and work with other vendor support teams if needed until we do.

Our goal is to respond to support issues within one business day, however generally you will find us answering much more quickly.

For faster response, please follow the instructions below:
  1. Review the product documentation:

    Lakewood XWALLFilter for Exchange 2003 Installation Guide
    Lakewood XWALLFilter for Exchange 2007 Installation Guide
    Lakewood XWALLFilter for Exchange 2010 Installation Guide
    Lakewood XWALLFilter for Exchange 2013 Installation Guide
    Lakewood XWALLFilter for Exchange 2016 Installation Guide
    DataEnter XWall Installation Guide


  2. Please look through the appropriate FAQ by clicking on the category below:

    XWALLFilter
    XWall

  3. If you still can't find an answer to your issue, submit your issue, along with your basic configuration information, to our technical support staff.

    Click here to place your support request.


  4. We offer telephone support if this is urgent or can't be solved through email, however we would appreciate it if you would first attempt to resolve any matters via email and contact you by phone after receiving your technical support request.

  5. If you would like to contact us via telephone, please call +1-360-382-7260
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